Terms of Use

These terms of use (“Terms”) apply to you as a User of the Website and customer and   Ohh-Med Medical UK Ltd, the owner(s) of this Website and the seller of the Goods. Your agreement to comply with and be bound by these Terms is deemed to occur upon your first use of the Website.  Clauses 3, 4, and 13 – 15 of the below Terms apply only to the sale of Goods.  If you do not agree to be bound by these Terms, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance.  Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending an order confirmation email to you indicating that your order has been fulfilled and is on its way to you.

  1. Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

means collectively the personal information, Payment Information, and credentials used by Users to access paid Content and/or any communications System on the Website;

means any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

means any products that Ohh-Med Medical UK Ltd advertises and/or makes available for sale through this Website;

means collectively any online facilities, tools, services, or information that www.vertica-labs.com/uk  makes available through the Website either now or in the future;

“Payment Information”
means any details required for the purchase of Goods from this Website.  This includes, but is not limited to, credit/debit card numbers, bank account numbers and sort codes;

This means Our place(s) of business located at NORWICH ROAD, Colton, NR9 5BZ, United Kingdom

means any online communications infrastructure that Ohh-Med Medical UK Ltd makes available through the Website either now or in the future.  This includes, but is not limited to, web-based email, message boards, live chat facilities, and email links;

“User” / “Users”
means any third party that accesses the Website and is not employed by Ohh-Med Medical UK Ltd and acting in the course of their employment;

means the website that you are currently using (www.vertica-labs.com/uk ) and any sub-domains of this site (e.g. subdomain. store.vertica-labs.com) unless expressly excluded by their own Terms;

means Ohh-Med Medical UK Ltd, (a company registered in England) of 106a St. Georges Square, London, England, SW1V 3QY.

  1. Age Restrictions

Persons under the age of 18 should use this Website only with the supervision of an adult. Payment Information must be provided by or with the permission of an adult.

  1. Business Customers

These Terms do not apply to customers buying Goods, who are doing so in the course of business. If you are a business customer please contact  [email protected] for more information.

  1. International Customers

We do not ordinarily ship Goods outside of the United Kingdom, therefore if Goods are being ordered from outside the United Kingdom, import duties and taxes may be incurred once your Goods reach their destination.  We are not responsible for these charges and We undertake to make no calculations or estimates in this regard.  If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures.  As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported.  Please be aware that Goods may be inspected on arrival at port for customs purposes and that We cannot guarantee that the packaging of your Goods will be free of signs of tampering.  Please also be aware that United Kingdom consumer protection laws may not apply.

  1. Intellectual Property

5.1           Subject to the exceptions in Clause 6 of these Terms, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Ohh-Med Medical UK Ltd, Our affiliates or other relevant third parties.  By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and international intellectual property and other laws.
5.2           Subject to Clause 7 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless we give Our express written permission to do so.

  1. Third-Party Intellectual Property

6.1           Unless otherwise expressly indicated, all intellectual property rights including, but not limited to, copyright and trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
6.2           Subject to Clause 7 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.

  1. Fair Use of Intellectual Property

Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

  1. Links to Other Websites

This Website may contain links to other sites.  Unless expressly stated, these sites are not under the control of Ohh-Med Medical UK Ltd or of Our affiliates.  We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of their use of them.  The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

  1. Links to this Website

Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.vertica-labs.com/uk, and may do so without Our prior permission. Deep linking (i.e. links to specific pages within the site) shall only be permissible with  Our express prior written permission.  To find out more please contact Us by email at [email protected]

  1. Accounts

10.1        In order to purchase Goods on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require Payment Information until you wish to make a purchase.  By continuing to use this Website and/or creating an Account you represent and warrant that:
10.1.1   all information you submit is accurate and truthful;
10.1.2   you have permission to submit Payment Information where permission may be required; and
10.1.3   you will keep this information accurate and up-to-date.

10.2        It is recommended that you do not share your Account details, particularly your username and password.  We accept no liability for any losses or damages incurred as a result of your Account details being shared by you.  If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
10.3        If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorized purchases that may be pending.  Please be aware that purchases can only be cancelled until they are dispatched.
10.4        When choosing your username you are required to adhere to the terms set out below in Clause 11.  Any failure to do so could result in the suspension and/or deletion of your Account.


  1. Use of Communications Facilities

11.1        When using Our System on the Website you should do so in accordance with the following rules.  Failure to comply with these rules may result in your Account being suspended or closed:
11.1.1   You must not use obscene or vulgar language;
11.1.2   You must not submit Content that is unlawful or otherwise objectionable.  This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
11.1.3   You must not submit Content that is intended to promote or incite violence;
11.1.4   It is advised that submissions are made using the English language as We may be unable to respond to inquiries submitted in any other languages;
11.1.5   The means by which you identify yourself must not violate these Terms or any applicable laws;
11.1.6   You must not impersonate other people, particularly employees and representatives of vertica-labs.com/uk or Our affiliates; and
11.1.7   You must not use Our System for unauthorized mass-communication such as “spam” or “junk mail”.
11.2        You acknowledge that Ohh-Med Medical UK Ltd reserves the right to monitor any and all communications made to Us or using Our System.
11.3        You acknowledge that Ohh-Med Medical UK Ltd  may retain copies of any and all communications made to Us or using Our System.
11.4        You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information.  Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.

  1. Termination and Cancellation of Accounts

12.1        Either Ohh-Med Medical UK Ltd or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.
12.2        If We terminate your Account, any current or pending purchases on your Account will be cancelled and will be dispatched.
12.3        We reserve the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.
12.4        If purchases are cancelled for any reason prior to dispatch you will be refunded any sums paid in relation to those purchases within 14 calendar days.
12.5        If you terminate your Account, any non-dispatched purchases will be cancelled and you will be refunded any monies paid in relation to those purchases within 14 calendar days.

  1. Goods, Pricing, and Availability

13.1        Whilst every reasonable effort has been made to ensure that all graphical representations and descriptions of Goods available from Us correspond to the actual Goods, We are not responsible for variations from such descriptions. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to minor variations of the correct Goods, not different Goods altogether.  Please refer to the Returns Policy for information regarding the return of incorrect Goods.
13.2        Where appropriate, you may be required to select the required sizemodelcolornumber, or other features of the Goods that you are purchasing.
13.3        We neither represent nor warrant that Goods will be available. Stock indications may be provided on the Website, however, such indications may not take into account sales that have taken place during your visit to the Website.
13.4        All pricing information on the Website is correct as listed at the time that you accessed the website.  We reserve the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated periodically.

  1. Orders and Delivery

14.1        No part of this Website constitutes a contractual offer capable of acceptance.  Your order of Goods constitutes a contractual offer that We may, at Our sole discretion, accept or reject. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between Ohh-Med Medical UK Ltd and you.
14.2   Order confirmations under sub-Clause 14.1 shall contain the following information:
14.2.1  Confirmation of the Goods ordered including full details of the Goods ordered;
14.2.2   Fully itemized pricing for the Goods ordered including, where appropriate, taxes, delivery, shipping and other additional charges;
14.2.3   Estimated delivery date(s) and time(s);
14.3 If We, for any reason, do not accept your order, no payment shall be taken.  In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.
14.4  All Goods purchased by you will be delivered within 30 calendar days of Our order confirmation unless otherwise agreed.
14.5  The risk in the goods shall remain with us until they are delivered by our courier to you.

  1. Returns Policy

Ohh-Med Medical UK Ltd aims to always provide high-quality Goods that are fault free and undamaged at the time of shipping.  On occasion, however, Goods may need to be returned. Should you meet the criteria for a valid return, you can do so by visiting the Contact Us page on the Website, or by emailing [email protected] with the details of your requested return. For full details regarding criteria for the return of Goods, please refer to the Returns Policy.

  1. Privacy

16.1       The use of the Website is also governed by Our Privacy Policy which is incorporated into these Terms by reference and is available here.
16.2        The Website places cookies onto your computer or device.  Full details of the cookies used by the Website and your legal rights with respect to them are included in Our Privacy Policy. Please read the information contained in the Privacy Policy prior to acceptance.

  1. How We Use Your Personal Information (Data Protection)

17.1        All personal information that We may collect (including, but not limited to, your name and address) will be collected, used, and held in accordance with the provisions of the Data Protection Act 2018 and your rights under that Act.
17.2        We may use your personal information to:
17.2.1   Provide Our Goods and services to you;
17.2.2   Process your payment for the Goods; and
17.2.3   Inform you of new products and services available from Us.  You may request that We stop sending you this information at any time.
17.3        In certain circumstances (if, for example, you wish to purchase Goods on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 2018 and should use and hold your personal information accordingly.
17.4        We will not pass on your personal information to any other third parties (without first obtaining your express permission).

  1. Disclaimers

18.1        We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate.  We make no guarantee of any specific results from the use of Our services.
18.2        No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
18.3        No part of this Website is intended to constitute a contractual offer capable of acceptance.
18.4        Whilst We use all reasonable endeavors to ensure that the Website is secure and free of errors, viruses, and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details, and your computers.

  1. Changes to the Service and these Terms

We reserve the right to change the Website, its Content or these Terms at any time.  You will be bound by any changes to the Terms from the first time you use the Website following the changes.  If We are required to make any changes to these Terms pertaining to the sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

  1. Availability of the Website

20.1        The Website and any Service provided therein are provided “as is” and on an “as available” basis.  We give no warranty that the Website or any Service will be free of defects and/or faults.  To the maximum extent permitted by the law, We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of the information, compatibility, and satisfactory quality.
20.2        We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions, and censorship.

  1. Limitation of Liability

21.1        To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special, or exemplary damages arising from the use of the Website or any information contained therein.  You should be aware that you use the Website and its Content at your own risk.
21.2        Nothing in these Terms excludes or restricts Ohh-Med Medical UK Ltd’s liability for death or personal injury resulting from any negligence or fraud on the part of Ohh-Med Medical UK Ltd
21.3        Nothing in these Terms excludes or restricts Ohh-Med Medical UK Ltd’s liability for any direct or indirect loss or damage arising out of the incorrect delivery of Goods or out of reliance on incorrect information included on the Website.
21.4        In the event that any of these terms are found to be unlawful, invalid, or otherwise unenforceable, that term is to be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining Terms.  This term shall apply only within jurisdictions where a particular term is illegal.

  1. No Waiver

In the event that any party to these Terms fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

  1. Previous Terms

In the event of any conflict between these Terms and any prior versions thereof, the provisions of these Terms shall prevail unless it is expressly stated otherwise.

  1. Third-Party Rights

Nothing in these Terms shall confer any rights upon any third party.  The agreement created by these Terms is between you and Ohh-Med Medical UK Ltd.

  1. Communications

25.1        All notices/communications shall be given to Us either by post to Our Premises (see address above) or by email to [email protected].  Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day, and on the next business day if the email is sent on a weekend or public holiday.
25.2        We may from time to time, if you opt to receive it, send you information about Our products and/or services.  If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from us.

  1. Law and Jurisdiction

These Terms and the relationship between you and vertica-labs.com/uk  shall be governed by and construed in accordance with the Law of England and Wales and vertica-labs.com/uk  and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.

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